User Research: Terms & Conditions

These Terms and Conditions ("Terms”) set out your agreement with TOKEN.COM LIMITED (“”) regarding your participation in research sessions, which may include, but are not limited to, interviews and surveys about's services and your usage of these services (“User Research”).

By taking part in the User Research, you accept these Terms. If you disagree with any part of these Terms, you should refrain from participating in the User Research.


1.1 By agreeing to these Terms, you undertake not to disclose any confidential information regarding the operations, affairs, products, intellectual property, customers, clients, or suppliers of that is revealed to you during the User Research (“ Information”).


2.1 Following successful completion of your participation in the User Research, agrees to compensate you for your time. This may be in the form of a gift voucher or other rewards, which could include tokens, or entering a prize draw. The specifics of the reward will be communicated prior to your participation.

2.2 Compensation will be issued only after you've fully completed all tasks or activities related to the User Research. The decision regarding compensation issuance is at’s sole discretion.

2.3 E-vouchers will be delivered to the email you provided during registration for the User Research. will not be held responsible for delivery issues due to incorrect email addresses or other contact information.

2.4 Any tax implications or associated costs are solely the participant’s responsibility. won't be held accountable for any taxation, or related costs, arising from compensation issued.


3.1 reserves the right to suspend or terminate any User Research at any point without prior notice, especially if there's a breach of these Terms or refusal to participate.

3.2 Post termination, no further compensation will be payable.


4.1 You can opt out of the User Research at any time. If you wish to be removed entirely from the User Research candidate pool, please contact

Limitation of Liability

5.1's financial responsibility to you is restricted to the value of the reward provided.

Governing Law and Jurisdiction

6.1 These Terms are governed by and constructed following the laws of the British Virgin Islands. The courts of the British Virgin Islands will have exclusive jurisdiction over any disputes arising from these Terms or their application.